One of the common reasons to get a server of your own is the fact you shall have complete control over the software environment and you can install anything you would like. This will allow you to run programs which need certain software to be present on the machine, which isn't possible with a shared hosting server in which you are able to install software just in the account, but not on a root level. If you are not very experienced with this kind of matters, nevertheless, you may come across difficulties because managing a hosting server of your own is different from managing a conventional shared web hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, so our administrators will be able to take care of different tasks that should be performed or can resolve many problems that you may come across.
Installation and Troubleshooting in VPS Servers
The upgrade features 60 minutes of custom work on your server, so in case you acquire any one of our VPS servers solutions, you could take full advantage of this service and have our admins perform a variety of tasks that you can not carry out yourself or you simply have no time. They could install and set up any piece of third-party software for you if the installation is complex or they can troubleshoot any app that doesn't work properly for some reason. You could add the upgrade to your package as often as you need depending on the time needed for a given task and its complexity. Any remaining time shall remain available in your account for the future and you'll be able to see how many minutes are left in your billing CP. Our Managed Services upgrade comes with half an hour of custom work on your server too, but if you need more than that, you may always add the Installation & Troubleshooting upgrade with a few mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers
You'll be able to add the upgrade to any one of the dedicated service that we offer at any time that you need it. In the event that you need some custom work from our admins just after your hosting server is ready, you can acquire the upgrade during the server signup process, or if you need something to be performed later, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service includes one hour of work from our admins on your hosting server, so in case you encounter any problems to install a third-party piece of software or some app gives errors and doesn't work the way it ought to, our experts shall help you in a very timely manner. If a task takes less than an hour, the rest of the time will be available for future tasks and you will be able to see it within the billing area. This upgrade is suitable in the event that you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it comes with.