1 hour ticket response
Our team of technical support engineers is dedicated to supplying fast answers to each of your queries. We will examine your trouble ticket once it is submitted and will get back to you with a solution within maximum one hour after the support ticket submission. In fact, our average trouble ticket response time is 20 minutes.
An Outstanding Client Support Service
Each member of our help desk staff has several years of experience in the cloud hosting service field and almost all of them have been with us for at least five years. They are all prepared to respond to all your inquiries in the most efficient manner possible.
An Easy–to–Browse Help Center
To help you find a quick suggestion on how to use a specific service, we have implemented a truly intuitive Help Center section in your Website Control Panel. You can browse through a large selection of web hosting account management articles and website management articles, check our F.A.Q. repository or check our instructional video tutorials.