Support Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Reply Warranty

  • Our group of service technicians will do their best to respond to your advice needs within less than 1 hour. If, however, the situation you have stumbled upon requires assistance from the Administrators’ =Team,= we’ll address the ticket to the administrator on duty and will write a reply to let you know.

  • Top quality support service
  • Top–quality Technical Assistance Service

  • We will be on line for you 24/7/365 to offer you assistance and tech support and also to assist you with any problem that you may stumble upon whilst monitoring your virtual server. We can support you with all installed in advance apps, like your Operating System, server admin panel (based on the VPS type) and the Website Control Panel made entirely by us.

  • Intuitive help center
  • An Educational Help Section

  • Each section of the Website Control Panel that is available gratis with your VPS has an internal knowledge base. One can find a range of detailed how to articles and an array of step–by–step video lessons that show all the regular site maintenance duties. You can gain access to them by simply clicking the Help or Video keys in the top right side of each Control Panel section.